Payment Guidelines

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Please review the following payment guidelines carefully to ensure timely processing and confirmation of your booking:

Online Payments
Payments can be made securely via our website using a Credit Card or Visa Debit Card, processed through WiPay.

Bank Payments
Payments may also be completed through any major financial institution in Trinidad & Tobago, including Republic Bank Limited, First Citizens Bank Limited, RBC Royal Bank (Trinidad and Tobago), Scotiabank Trinidad and Tobago, ANSA Bank Limited, and JMMB Bank (Trinidad and Tobago) Limited, via:

  • Online or mobile banking, or
  • Over-the-counter (teller) deposits

Preferred Payment Method
Customers are encouraged to utilize online or mobile banking services to avoid extended wait times at banking locations.

Required Payment Details (Online Banking)
When making payments via online or mobile banking, the following information must be included in the description field:

  • Business Name
  • Event Date
  • Event Location

Example: Artera Cakes 3rd Dec C3

Teller Payments
For in-bank payments, it is recommended to deposit funds directly with a teller. These transactions are typically verified on the same day.
Please note that payments made via ATM or Fast Deposit services may require 3–5 business days for verification.

Payment Description Accuracy
For teller transactions, request that the teller includes details of the payment purpose on the receipt.
For online payments, ensure this information is accurately entered in the description field.

Submission of Proof of Payment
After completing your payment, please submit proof of payment via email to info@arteramarket.com or through the designated submission link.
Acceptable proof includes a clear image or screenshot of the receipt displaying:

  • Business Name
  • Date of payment
  • Amount paid
  • Account details
  • Transaction/reference number (for online payments)

Event Identification
When submitting proof of payment, please clearly indicate the specific event or market date for which the payment was made.

Avoid Cross-Bank Transfers
To prevent delays, avoid making payments across different banks (e.g., transferring from one bank to another).
Where possible, make payments within the same banking institution. Cross-bank transfers may take up to seven (7) business days to be verified.

Payment Confirmation
You should receive an official payment receipt within two (2) business days of submission. This receipt serves as confirmation that your payment has been successfully received and processed. Receipts will be issued via email.

Payment Deadlines
Please ensure all payments are made by the specified deadline. We strongly recommend completing payment at least four (4) weeks in advance to secure your space.

We kindly request that refrain from making any payment until you have received an official email confirmation from our team.

Based on your preferred banking institution, please make payment to the corresponding account listed below.

RBC Royal Bank:
Acc’t Name: Artera Marketing Ltd
Acc’t #: 110000005613995
Acc’t Type: Business Chequing Account

First Citizens Bank:
Acc’t Name: Artera Marketing Ltd
Acc’t #: 
Acc’t Type: Business Savings Account

Republic Bank:
Acc’t Name: Artera Marketing Ltd
Acc’t #: 
Acc’t Type: Business Chequing Account

JMMB Bank:
Acc’t Name: Artera Marketing Ltd
Acc’t #: 
Acc’t Type: Business Chequing Account

ANSA Bank:
Acc’t Name: Artera Marketing Ltd
Acc’t #: 
Acc’t Type: Business Chequing Account

Scotiabank:
Acc’t Name: Artera Marketing Ltd
Acc’t #: 
Acc’t Type: Business Chequing Account